We act with integrity and show respect

  • Demonstrate a commitment to integrity and ethics
  • Show respect for and value all individuals for their diverse backgrounds, experience, styles, approaches, and ideas
  • Speak positively and supportively about team members at all times
  • Listen to others for understanding
  • Assume positive intent

We are all accountable

  • Accept personal accountability for our own actions and results
  • Focus on finding solutions and achieving results, rather than making excuses or placing blame
  • Actively engage in discussions and support decisions once they are made
  • Keep promises and commitments made to others
  • Personally commit to the success and well being of team-mates

We are passionate about our business

  • Promote a positive, energizing, optimistic and fun environment
  • Serve and make our customers’ day through the quality of our products and services
  • Promote and implement creative and innovative ideas and solutions
  • Enthusiastically promote and protect our reputation

We have the humility and hunger to learn

  • Display openness and curiosity to learn from anyone, anywhere
  • Solicit and provide honest feedback
  • Personally commit to continuous improvement and exhibit the willingness to change
  • Admit our mistakes and learn from them
  • Openly accept feedback and constructive criticism

We love success

  • Achieve results, and celebrate when we do
  • Help people to be their best by providing coaching and feedback
  • Work with others as a team to accomplish results and win
  • Have a "can-do" attitude and drive to get the job done
  • Make people feel valued and appreciated
  • Make the tough calls

We strive for simplicity

  • Stop processes, procedures, and activities that slow us down, do not add value, or are not safe
  • Work across organizational boundaries/levels and break down internal barriers
  • Conduct business with people and issues directly

We have fun!

  • Work enjoyment is important
  • Celebrate success with others
  • Reward teammates who have gone above and beyond